Privacy Policy

Effective Date: July 9, 2026

Welcome to Kalasakhi (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
PIN Code

Order Information

Products purchased
Order history
Payment details (processed securely through our payment partners)
Transaction details

Technical Information

IP Address
Browser Type
Device Information
Operating System
Website usage data
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and confirm your orders.
Deliver products to your address.
Provide customer support.
Respond to your inquiries.
Send order updates and shipping notifications.
Improve our website and customer experience.
Prevent fraudulent transactions.
Comply with legal obligations.

3. Payment Information

Online payments made through our website are processed securely using trusted payment gateway providers such as Razorpay.

We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

4. Cookies

Our website uses cookies to:

Improve website performance.
Remember your preferences.
Enhance your shopping experience.
Analyze website traffic.
Provide relevant content and marketing.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted service providers when necessary to:

Process payments
Deliver your orders
Provide customer support
Comply with applicable laws

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Third-Party Services

Our website may use trusted third-party services, including but not limited to:

Razorpay (Payment Processing)
Shipping & Logistics Partners
Google Analytics (if enabled)
Meta Pixel (if enabled)

These third-party services have their own privacy policies governing the handling of your information.

8. Handmade Products

Kalasakhi specializes in handmade Lipan Art products.

Product photographs are taken with great care; however, due to the handmade nature of our products, slight variations in color, texture, finish, or design may occur. These natural variations make each piece unique and are not considered defects.

9. Your Rights

You may contact us at any time to:

Access your personal information.
Correct inaccurate information.
Request deletion of your information where legally permitted.
Ask questions regarding this Privacy Policy.

10. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time without prior notice.

Any changes will become effective immediately upon being published on this page.

We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

Kalasakhi

Owner: Deepika Chhalotre

Email: parisha.arts110@gmail.com

Phone: +91 831 965 4816

Address:
15B, Maa Sharda Nagar,
Sukhliya, Indore,
Madhya Pradesh – 453010, India